Terms of service

Welcome to Sacrano! The terms "we", "us" and "our" refer to Sacrano. Sacrano operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Sacrano is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. Nothing in these Terms limits the rights you have as a consumer under mandatory Swedish or EU law.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (linked at the bottom of every page). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. However, please note that colours or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. Our products are produced in limited drops; once a size is sold out, it may not be restocked.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Sacrano reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Sacrano confirms acceptance by email. We must receive and process your payment before your order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will notify you using the email, billing address and/or phone number provided at the time the order was made, and any payment will be refunded in full.

Your purchases are subject to return or exchange in accordance with our Refund Policy (linked at the bottom of every page) and your statutory rights.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.

SECTION 4 - RIGHT OF WITHDRAWAL AND COMPLAINTS
If you are a consumer, you have the right to withdraw from your purchase within 14 days of receiving your order (or, if your order is delivered in several parcels, the last item), without giving any reason, in accordance with the Swedish Distance and Off-Premises Contracts Act (distansavtalslagen). You do not need our approval. To withdraw, contact us at sacranoofficial@gmail.com within the 14-day period. We will refund the purchase price, including the original standard shipping cost, no later than 14 days after we received your withdrawal, but we may wait until we have received the item back or proof that it has been sent. Return shipping is paid by the customer. Full details are in our Refund Policy.

If a product is faulty, you have the right to make a complaint in accordance with the Swedish Consumer Sales Act (konsumentköplagen). Contact us at sacranoofficial@gmail.com and we will help you.

SECTION 5 - PRICES AND BILLING
All prices are shown in Swedish kronor (SEK) unless another currency is shown at checkout. Sacrano is not registered for VAT, so no VAT is added to our prices. Shipping costs are shown at checkout before you pay. We ship within the European Union only, so no customs or import duties apply.

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. We may, from time to time, offer promotions that are governed by separate terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store, and to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, and (iii) you will pay charges incurred by you at the posted prices, including shipping charges.

SECTION 6 - SHIPPING AND DELIVERY
We ship within EU. Orders are normally dispatched within 3–7 business days. All delivery times are estimates. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. For consumers, the risk for the goods passes to you when you, or someone you have appointed, receive the goods. Please see our Shipping Policy (linked at the bottom of every page) for more information.

SECTION 7 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Sacrano, its affiliates or licensors and are protected by Swedish and international copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Sacrano, Shopify or any third party. All rights not expressly granted herein are reserved by Sacrano.

Sacrano's names, logos, product names, designs, and slogans are trademarks of Sacrano. You must not use such trademarks without the prior written permission of Sacrano. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 8 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, such as TikTok. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk. Please review the third party's policies and practices carefully before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 10 - RELATIONSHIP WITH SHOPIFY
Sacrano is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Sacrano. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Sacrano, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Sacrano.

SECTION 11 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy (linked at the bottom of every page), and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed at https://www.shopify.com/legal/privacy/app-users. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 12 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation to keep your Feedback confidential, to pay compensation for your Feedback, or to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable or that violates any party's intellectual property or these Terms of Service. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). If we cancel an order, any payment will be refunded in full.

SECTION 14 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, national or local laws or regulations; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, intimidate or discriminate against any person; (e) to transmit false or misleading information; (f) to send, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Sacrano, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services, except as permitted in Section 15; or (f) interfere with, bypass, or circumvent the security or authorization features of the Services. We reserve the right to suspend, disable, or terminate your account at any time if we determine that you have violated any part of these Terms.

SECTION 15 - AGENTS
15.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person's device, without direct supervision.
15.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 15.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
15.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
15.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans; (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 16 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time, and you will remain liable for all amounts due up to and including the date of termination. Termination does not affect orders already accepted or your statutory rights.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 17 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general information purposes. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.

TO THE EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER, INCLUDING YOUR RIGHT TO MAKE A COMPLAINT ABOUT FAULTY GOODS UNDER THE SWEDISH CONSUMER SALES ACT OR THE CONSUMER LAWS OF YOUR COUNTRY OF RESIDENCE.

SECTION 18 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, SACRANO, ITS PARTNERS, AFFILIATES, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES. NOTHING IN THESE TERMS LIMITS OR EXCLUDES OUR LIABILITY WHERE THIS CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING YOUR RIGHTS UNDER MANDATORY CONSUMER PROTECTION LAWS.

SECTION 19 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Sacrano, Shopify, and our affiliates, partners, service providers and licensors from any losses, damages, liabilities or claims, including reasonable legal fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, or (2) your violation of any law or the rights of a third party.

SECTION 20 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior versions of the Terms of Service.

SECTION 22 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations, provided that this does not reduce your rights as a consumer.

SECTION 23 - GOVERNING LAW AND DISPUTES
These Terms of Service are governed by Swedish law. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of your country of residence. If we cannot resolve a dispute together, consumers in Sweden can turn to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), www.arn.se, and we will follow ARN's recommendations. Disputes may otherwise be settled by a Swedish general court.

SECTION 24 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 25 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We may update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Changes do not apply to orders already placed. We will notify you of any material changes to these Terms in accordance with applicable law.

SECTION 26 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sacranoofficial@gmail.com.